“Effective Date: January 2026”
At Cola Carvings & Signs (“we,” “us,” or “our”), protecting your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit https://ColaCarving.com (our “Site”), place an order, sign up for emails or SMS, or otherwise interact with us.
By using our Site, you consent to the practices described in this policy. We encourage you to review it periodically. This policy is subject to change.
1. Information We Collect
We may collect information about you in a variety of ways, including:
Personal Information You Provide When you create an account, place an order, sign up for emails/SMS, contact us, or participate in surveys, we may collect:
Identifiers (name, email address, phone number, mailing address)
Commercial information (order details, payment information, purchase history)
Other information you voluntarily submit (e.g., feedback, preferences)
Payment Information: Payments are processed securely by third‑party payment processors such as Shopify Payments, Shop Pay, PayPal, or other providers. We do not store full credit card numbers on our servers.
Information Collected Automatically When you visit our Site, we automatically collect:
Device and usage data (IP address, browser type, device type, operating system)
Browsing activity (pages viewed, time spent, referring site)
Cookies, web beacons, pixel tags, and similar technologies
We may also receive information from third parties such as advertising networks or analytics providers.
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders, including shipping and customer service
Validate compliance with our terms
Send you transactional emails and order updates
Provide marketing communications (emails and SMS) about our products and offers (you can opt out at any time)
Personalize your experience and improve our Site and products
Conduct surveys and gather feedback
Prevent fraud and diagnose technical issues
Comply with legal obligations
For targeted advertising (e.g., custom audiences on Facebook/Meta using your email if you have opted in to our emails)
· Personalized advertising and user experience
We only send commercial emails and SMS to people who have affirmatively opted in. We hate spam as much as you do.
3. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to: – Remember preferences – Analyze site traffic – Measure marketing effectiveness – Provide targeted advertisements
Third‑party services such as Google Ads and Meta (Facebook/Instagram) may use cookies or tracking technologies to show you ads based on your browsing activity.
You can adjust cookie settings in your browser. Disabling cookies may affect website functionality.
4. Sharing Your Information
We do not sell your personal information for money.
We may share your information with the following categories of third parties:
Service providers (e.g., Shopify for store hosting, payment processors, shipping carriers like USPS/UPS, email/SMS platforms like Postscript or Klaviyo, analytics providers like Google Analytics)
Advertising and marketing partners (e.g., Meta/Facebook for custom audience targeting and retargeting ads)
Professional advisors and law enforcement (when required by law or to protect our rights)
All third-party service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
5. SMS and Email Communications
If you opt into marketing messages: – You consent to receive promotional emails or SMS messages. – Message frequency varies. – Message and data rates may apply. – You can unsubscribe anytime via the link in emails or by replying STOP to SMS messages. You also agree to our Messaging Terms and Messaging Privacy Policy when you opt into SMS.
WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY.
6. Data Retention
When data is no longer needed, it is securely deleted or anonymized. We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data type and applicable law.
7. Your Privacy Rights
Depending on your location, you may have rights regarding your personal data, including:
· Right to access
· Right to correct
· Right to delete
· Right to opt out of targeted advertising or data sharing
· Right to data portability
To exercise your rights, contact us at https://colacarving.shop/contact/
We will not discriminate against you for exercising privacy rights.
Opt-Outs
Emails: Click the unsubscribe link in any email.
SMS: Text STOP to the number from which you received the message.
8. Data Security
We use reasonable administrative, technical, and physical safeguards, including SSL encryption for sensitive transmissions, to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. You transmit information to us at your own risk.
9. Third‑Party Websites
Our website may contain links to third‑party websites. We are not responsible for their privacy practices. We encourage you to review their policies.
10. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children.
11. Do Not Track Signals
Some browsers offer a Do Not Track (DNT) feature. Because there is not yet a consistent industry standard, our website does not currently respond to DNT signals.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Material changes may be communicated through website notices or email.
Contact Information
If you have questions or requests regarding this Privacy Policy, contact us at: Https://ColaCarving.shop/contact/
By using our website, you consent to this Privacy Policy.